Shipping & Tracking

To track your order, enter your order number and email address:

To track your order, please enter the tracking number you received in the shipping confirmation email

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We’re committed to quality every step of the way. That’s why we produce all of our own mushroom products – from culture, spawn to substrate! (We’re cultivating living organisms, so timelines reflect incubation periods and might be influenced due to weather and temperature.)

We work hard to ship your orders placed before 5pm (AWST – GMT+8) on the next business day. Orders placed after 5pm (AWST – GMT+8) may be shipped in 2 business days.

Orders placed on Thursdays may be shipped on Mondays depending on weather, to avoid your precious mushrooms from sleeping over the weekend in a courier warehouse.

In super busy times, please allow 3-4 business days for orders to be processed.

Your order will ship once all items are ready (including backorder items). To avoid delays, create two separate orders — one for available items and one for backorder items.

Please note that listed processing times do not include courier shipping times once a parcel leaves our facility.

Free shipping is available on all orders above $25 to the Perth Metro area (Yanchep to Mandurah – excluding P.O. Boxes ), limited to this list of postcodes.

Free shipping is calculated before any promotion or discount.

Please note that some products do not qualify for free shipping, including but not limited to: millet, sawdust pellets, soyhull pellets, and coco coir.

If your address is outside this list of postcodes (Perth Metro Area) or a P.O. Box, we haven’t left you empty handed, we subsidise your delivery costs. Final delivery cost (depending on size, weight and location) is calculated on checkout. Eaaasyy.

No, sorry. Aussie addresses only.

Delivery times are tricky to provide these days. You’ll be able to check your unique expected delivery date provided by our courier via the tracking link in your email with the subject “Your order has been shipped!” or on your My account or Tracking Parcel pages.

Possible for confirmed online orders under prior arrangement by contacting us. Please note, farm visitations aren’t possible at present due to our busy schedule.

Once your order has been shipped you’ll receive an email with your tracking link so you can stay up to date with where your order is at. You can also track your order’s whereabouts below on your My account page.

Please note, some small items (such as greeting cards by themselves) might be sent via regular mail without a tracking code.  This condition will be described on item’s page.

If the delivery address is super close to our farm on our way to the shops, we’ll just drop your order ourselves. An “Your order #number was delivered! (Yay)” email will be sent. This delivery method is decided on a case by case basis.

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